Scrum Master


The Floow is looking for a Scrum Master (servant leader) who will be responsible for dealing with roadmap delivery within our organisation.

You will work within our teams to help deliver defined roadmaps as efficiently and predictably as possible.

There will be occasions where client support/interaction will be needed within some of the ceremonies such as backlog refinement, therefore flexible working hours will need to be agreed upon.

You will facilitate meetings, remove blockers and encourage collaboration to aid in meeting sprint goals to drive the client roadmaps forward.

You will also be expected to increase your team efficiency, motivate the team, and ensure quality and timeliness as well as ensuring the definition of done is being strictly adhered to.

Your Accountabilities

  • Deliver team coaching using a servant leadership style where relevant and leading by example
  • Help and guide the team in practically applying the Agile/Scrum practices and values in their day-to-day activities
  • Guiding the team on how to get the most out of self-management
  • Ensure the continual improvement of processes within the Scrum teams
  • Help and support the team in meeting their sprint goals and overall commitment to continuous improvement
  • Manage system dependencies at planning, implementation and support stages to ensure appropriate resource allocation and on time delivery
  • Identify, flag and manage issues that pose a potential risk to delivery or client satisfaction
  • Assist with internal and external communication, improving transparency, and radiating information
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on collaborative problem-solving
  • Support and coach the Product Owner, especially on grooming and maintaining the product backlog
  • Undertake as requested other activities that may be outside of your area of focus but contribute to the overall success of The Floow
  • Proactively contribute to the positive culture of The Floow through your everyday behaviours
  • Support in the delivery of client projects and system dependencies, implementation and support stages to ensure appropriate resource allocation and on time delivery

Job requirements

  • A proven track record and experience as a Scrum Master
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of a variety of channels, technology and architecture, such as APIs and micro services
  • Previous experience working with relevant systems i.e JIRA, Atlassian Suite
  • An ability to build relationships, able to influence, challenge, and engage well with all stakeholders
  • Excellent communication and interpersonal skills
  • Experience with mobile app development is desirable
  • Agile certifications such as Scrum/LEAN/Kanban, or equivalent is desirable

About The Floow

The Floow tackles the world’s number 1 killer of young people, road accidents, to make individual mobility safer and smarter for all.

The Floow is a leading insurance telematics provider whose capabilities consist of data science excellence, cutting-edge mobile technology and the innovative use of social science to provide unique safety insights for the benefit of our clients and their customers. Founded in 2012, with the mission to make mobility safer and smarter for everyone, The Floow’s team currently numbers 100 people based at our Sheffield HQ, our US office and across mainland Europe.

We deliver Connected Insurance solutions to motor insurers that:

  1. Improve their ability to assess risks through a suite of behavioural scores that are highly predictive of claims propensity and improve risk differentiation compared to traditional risk models.
  2. Reduce operating costs by engaging drivers to help them improve their performance and turning them into partners in risk prevention, preventing fraud and delivering on timely FNOL
  3. Collect data from smartphones as well as most other sensing devices in an agnostic fashion

Over the years, The Floow has been recognised with a number of awards including the Made in Sheffield Mark, named Winner of Prince Michael International Road Safety Awards, recipient of the Queen’s Enterprise Award (Innovation) for 2016, Winner of Red Herring 100 in 2017 and recipient of DIAmond Award in 2017.

Our FloowDrive product was named Best Smarter Travel Innovation at the Smarter Travel Awards and The Floow was named winner of the Technology Innovation in the European Usage-based Insurance Industry from Frost & Sullivan in 2018, Winner of the Insurance Times Tech and Innovation Data Analytics Excellence Award in 2019 and our FloowCoach programme was named Private Sector Initiative of the Year at the 2020 Young Driver Focus Awards.

For more information please visit:


Apply For This Role

If you think you have the right skills for this role, please send us a copy of your CV and make sure to reference SM01