Head of Technical Customer Services
Andrew is accountable for the operation of The Floow's Service Desk, and for monitoring and control across the company.
Andrew has worked in, and led, technology teams for close to 30 years. Starting out in electronics and hardware design, Andrew transitioned to software development, and then into the delivery of software and IT projects.
Leading several national and international projects in gas distribution and pressure management, leakage control and smart metering between 2007 and 2018, Andrew has a wealth of experience building and maintaining large and complex IT systems for demanding clients.
There have been several proud moments for Andrew during his time at The Floow. In his previous role as Product Owner, he was proud to build a solid team and deliver our fleet product – FloowFleet – to two huge clients. However, this year, he beat that by building a first-class, international service desk function, during a global pandemic, as our Head of Technical Customer Services.
Outside of work, Andrew likes to spend time with his two amazing children. He loves to take them camping and get them out into the countryside.Connect with Andrew on LinkedIn
|cookielawinfo-checkbox-advertisement||1 year||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".|
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
|PHPSESSID||session||This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.|
|__atuvc||1 year 1 month||This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated.|
|__atuvs||30 minutes||This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated.|
|bcookie||2 years||This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.|
|lang||session||This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.|
|lidc||1 day||This cookie is set by LinkedIn and used for routing.|
|_ga||2 years||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.|
|_gid||1 day||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.|
|uvc||1 year 1 month||The cookie is set by addthis.com to determine the usage of Addthis.com service.|
|bscookie||2 years||This cookie is a browser ID cookie set by Linked share Buttons and ad tags.|
|loc||1 year 1 month||This cookie is set by Addthis. This is a geolocation cookie to understand where the users sharing the information are located.|
|_gat_gtag_UA_31825044_1||1 minute||No description|
|AnalyticsSyncHistory||1 month||No description|
|li_gc||2 years||No description|
|UserMatchHistory||1 month||Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.|
|xtc||1 year 1 month||No description|