FloowDrive: Smartphone Telematics for Connected Insurance

Build a connected proposition around your customers and your business objectives.

FloowDrive is The Floow’s configurable, white-label smartphone telematics app, designed to help insurers and mobility providers build engaging connected experiences around real-world driving data.

By capturing journeys automatically and translating driving behaviour into scores, feedback and personalised engagement, FloowDrive helps organisations understand how people drive and create propositions that reward safer driving.

From usage-based insurance and young driver programmes to mileage-based propositions and driver improvement initiatives, FloowDrive provides a flexible technology foundation for turning mobility data into meaningful customer experiences.

Blue gradient background with no distinct objects or details.
Smartphone screen displaying a driving app with a green circular score graphic indicating 'Above average driver' and influences like smooth driving and mobile distractions.
Mobile app screen showing recent journeys with a map of San Francisco, details of a trip on August 9, duration 20 minutes, distance 9 km, and options to view more journeys or provide feedback.

A configurable telematics app built around your proposition

FloowDrive combines automatic journey recording, driver scoring, feedback and engagement features in a branded mobile experience. It can be configured to support different programme objectives, customer groups and insurance propositions.

Rather than simply collecting journey data, FloowDrive helps turn that information into an experience drivers can understand and engage with. Since 2012 FloowDrive has:

  • helped over a million drivers

  • collected over 2.5 billion miles worth of driving data

Mobile app screen showing insurance claim support options, including gathering information and speaking to claim support representatives.
Mobile phone screen showing an insurance claim app with sections for Parties involved, Evidence, and Witnesses, each with a 'View' button and status updates, and a 'Start claim process' button at the bottom.

FloowDrive Features

  • Map showing a route in San Diego, California from Balboa Park to an automatic journey stop, passing near Naval Medical Center, with green parks, roads, and labels for neighborhoods and landmarks.

    Automatic journey recording

    Capture journeys using smartphone sensors, reducing the need for drivers to start and stop each trip manually. Automatic recording helps create a more convenient experience and supports consistent collection of driving data.

  • Screenshot of an Amazon reward notification, showing a £15 Amazon gift card earned for improving driver score, with a redemption code and a 'Redeem' button.

    Rewards and behavioural engagement

    Support driver engagement through rewards, personalised messaging, targeted campaigns and behavioural nudges. These features can help insurers create incentives aligned with programme objectives and encourage continued participation.

  • Screenshots of a mobile app displaying driver score influences and tips for improvement, including categories like smooth driving, device distraction, vehicle speed, and journey duration.

    Driver scores and feedback

    Turn driving data into scores and insights that help drivers understand their behaviour. Feedback can highlight factors such as smooth driving, speed and mobile distraction, helping users identify opportunities to improve.

  • Screenshot of an odometer dashboard displaying last mileage reading of 0,000 km, with options to view mileage history and update vehicle mileage. The interface includes details about the last manual entry on January 23, 2024, showing 23,180 km, and a note that the next reading must be submitted in 18 days.

    Mileage Capture

    Support propositions where mileage is important to pricing or policy management. FloowDrive can offer mileage capture options, including manual entry and supported connected vehicle data.

  • Travel survey question asking how the person traveled, with options for Car, Van, Train, Bicycle, Lorry, and Motorcycle.

    Trip categorisation and journey insights

    Use trip categorisation and journey information to help distinguish relevant journeys and provide a more representative view of driving behaviour. Available functionality can be configured to suit programme requirements.

  • Screenshot of a navigation app showing a map with streets including Columbus Ave, Holyoke St, Warren Ave, and residential buildings. Highlighted route with a warning icon indicating 'Braking, medium' and several landmarks such as James H. and Harriet Tubman Park, with a drugstore marked Compton Drug and other points like Tips Salon and Health Navigator Partners.

    Trip Events

    Users can analyze contributing factors, including phone calls and harsh driving events, this helps condition user behavior for improving road safety.

  • A bar chart displaying data from Friday to Thursday with bars of varying heights. The chart includes a horizontal line at 82 and an axis on the right showing values from 70 to 100.

    Engagement analytics

    Use app and engagement analytics to better understand how customers interact with the experience. These insights can help inform product improvements, customer communications and ongoing programme optimisation.

  • App icons for Swift programming language and Swift Playgrounds

    SwiftUI and JetPack Compose

    Apps are developed using latest and native UI frameworks, thus enhancing compatibility and providing cutting edge user experience.

  • Three circular progress charts showing scores out of 100: 87 in green, 68 in yellow-brown, and 40 in red.

    Risk Scores

    Our state of the art scoring algorithm provides a highly accurate representation of driver behavior. This can be further enhance using claims data from your customer base. All enhanced scoring remains the IP of the client hence providing competitive advantage in the market.

Add-ons

  • Mobile app screen showing driver safety alerts and driver score rewards, with a warning about severe weather on the roads.

    FloowCampaigns

    FloowCampaigns is our omni channel communication platform. With FloowCampaigns you serve dynamic content, hyperpersonalised messaging and rewards.

  • Smartphone screen displaying FlowDrive onboarding page, mentioning using Smartcar to connect to your car, emphasizing security and privacy features.

    FloowFusion

    FloowFusion embeds connected car functionality into FloowDrive. With FloowFusion we can fuse connected car data with mobile sensor data to provide a market leading connected insurance proposition.

  • A smart door lock communicating with a smartphone displaying a check mark for successful lock status.

    FloowTag

    FloowTag is a BLE device assists in vehicle identification. The combination of FloowDrive with FloowTag allows for trip capture to be limited to just the insured vehicle.

  • Laptop displaying a dashboard with various options such as Search, FAQs, Impacts Detected, Policies, Communications, Users, Support, and My Profile.

    Insurer Portal

    An invaluable, out of the box gateway to all Data Products and insights to profitably manage connected portfolios as well as dashboard for policy and app administration. Insurer Portal also provides a comprehensive look into driver profiles and the ability to troubleshoot.

  • Screenshot of a computer screen displaying a dashboard for impact detection, showing impact details, policy information, and severity and probability of impact sections.

    FloowClaims

    FloowClaims is our suite of claims management tools, it provides all the tools necessary to report, manage and resolve claims.

One app. Multiple connected insurance applications.

FloowDrive can support a range of propositions, depending on the programme design and features selected. These propositions include (but are not limited to):

Smartphone screen showing a driving app with an overall driver score labeled 'Above average driver,' a circular score indicator, and score influences like 'Smooth driving' and 'Mobile distracted.'
A smartphone screen displaying a driving app with instructions on improving driving scores, including tips for smooth driving, mobile distraction, vehicle speed, journey duration, and time of day.

Our global partners using FloowDrive

Predictive insights that go beyond journey tracking.

FloowDrive provides the data capture and driver-facing experience that can support wider telematics and risk intelligence capabilities.

When used with The Floow’s scoring and analytics technology, driving data can be analysed to assess behavioural patterns and generate insights relevant to connected insurance. Driver scoring can consider factors such as smoothness of driving, speed and mobile distraction. The available scores and their configuration depend on the programme and the data sources being used.

For insurers, this creates opportunities to develop more differentiated propositions, support risk assessment and connect driver behaviour with customer engagement strategies.

Extend the experience with connected vehicle data.

FloowDrive can work alongside The Floow’s connected vehicle capabilities to combine smartphone sensor data with supported vehicle data.

Through FloowFusion, insurers can explore additional use cases such as vehicle mileage collection and connected insurance propositions. Data availability depends on vehicle compatibility, manufacturer support and customer consent. This approach gives insurers flexibility to build on smartphone telematics while exploring the potential of connected vehicle technology.

Designed to support your brand and business.

FloowDrive is a white-label solution, enabling organisations to deliver a telematics experience under their own brand.

Its configurable features can help support different customer journeys, programme requirements and engagement strategies. The Floow works with partners to identify the capabilities that best fit their proposition and implementation needs.

Key considerations include:

  • Branded experience: Deliver a mobile app aligned with your customer proposition.

  • Configurable functionality: Select features to support programme objectives and customer needs.

  • Driver engagement: Use feedback, rewards and communications to support ongoing participation.

  • Connected capabilities: Extend the experience with compatible scoring, claims and vehicle data solutions.

  • Programme insights: Use available analytics to understand engagement and inform improvements.

The precise configuration, integrations and delivery approach depend on your requirements.

Blue gradient background with no distinct objects or details.
A smartphone display showing a driving app with a green circle and an arrow, indicating the user is an above average driver. The app shows the overall driver score, weather, and score influences like smooth driving and mobile distraction. Navigation icons are at the bottom.
Mobile app screen displaying a guide on how to improve driving scores, with sections on smooth driving, mobile distraction, vehicle speed, journey duration, and time of day.

Bring your connected insurance proposition to life.

The value of a telematics app lies in how it supports the wider insurance proposition, from customer onboarding and journey recording to feedback and rewards.

Plymouth Rock Assurance has described how its partnership with The Floow, through the YUBI® programme, helped enhance its telematics solution and improve the experience for insured drivers. The app supports registration, driving evaluation and rewards for safe driving.

This demonstrates how a configurable telematics experience can form part of a broader customer proposition.

Whether you are launching a new telematics programme, improving driver engagement or developing a more differentiated insurance experience, FloowDrive provides a configurable foundation for building around real-world driving data.

Tell us about your objectives, your customers and the experience you want to create. Our team can help you explore the right capabilities and implementation approach.

Plymouth Rock Assurance - YUBI® program

“Plymouth Rock Assurance values its partnership with The Floow. Through the FloowDrive application, we've enhanced our telematics solution, the YUBI® program, resulting in a better experience for insured drivers. The app allows for easy downloading and registration, enabling drivers to complete their driving evaluation and earn discounts for safe driving. The Floow consistently promotes collaboration and the sharing of ideas, utilizing their expertise to align with our strategic goals”

- Plymouth Rock Assurance

Download FloowDrive and experience it for yourself.

See how FloowDrive turns everyday journeys into meaningful driving insights. Explore the app’s telematics capabilities, from automatic journey recording and driver feedback to scoring and engagement features.

Whether you’re exploring usage-based insurance, developing a driver engagement proposition or looking to understand smartphone telematics in practice, FloowDrive offers a practical introduction to The Floow’s technology.

Ready to explore? Download FloowDrive and discover how connected driving experiences can support safer, smarter mobility.

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A QR code that can be scanned for information or links.
Two smartphone screens showing a driver score app’s score influences, including smooth driving, device distraction, vehicle speed, and journey duration.

Frequently Asked Questions About FloowDrive