Data, Privacy and Accreditations

Our Privacy Policy

We respect your privacy. The information we collect from you via our marketing activities is never marketed, rented or sold to any outside parties. We focus on managing data in accordance with the General Data Protection Regulation 2018 (EU) 2016/679 regulations.

If you opt-in to receive marketing information from us, we will request an email address to ensure that the people using our contact forms are bona fide. It also allows us to send you information by email. Your postal address is required in order to send you pricing information if you request it.

If you wish to receive a copy of our ISMS please contact our data controller.

If you have questions, please call us on 0114 270 1114 or email

You can read a copy of our privacy policy here.

Our Approach to Data Protection

The Floow has a focused and holistic approach to data protection. We have a dedicated DPO (Data Protection Officer) whose responsibility it is to work across all aspects of the business to ensure a rigorous approach to data protection is maintained.

We believe that there are many benefits to General Data Protection Regulation 2018 (EU) 2016/679 compliance and welcome the data protection reforms. We are working carefully to ensure General Data Protection Regulation 2018 (EU) 2016/679 compliance across our business operations.

The Floow is currently ISO/IEC 27001:2013(E), ISO 9001:2008 and Cyber Essentials certified. ISO certification defines requirements for the establishment, implementation, maintenance, and continual improvement of an Information Security Management System (ISMS), through robust internal and external auditing. Cyber Essentials defines a set of controls that cover the basics of cyber security relating to common Internet-originated attacks against an organisation's IT systems, and a mechanism to demonstrate that these precautions have been taken.

  • ISO 9001 logo
  • ISO 27001 logo
  • Cyber Essentials logo

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